Communication involves more than just being able to speak one-on-one to another individual in a clear and fluid manner so that your message is understood. If you have great communication abilities, you can captivate an audience of hundreds, even thousands, with your presentation skills. You can sit quietly, without interruption, and listen as a subordinate expresses his opinion and then empathise with his viewpoint.
A manager with good communication skills knows how important it is to keep his team (and boss) in the loop by providing them as much information as possible about projects or changes in the work environment. It means having the ability to write a comprehensive report that anyone can understand.
If you want to work on your communication skills — that means being able to speak, write, and listen in an effective manner — watch those you admire and emulate them, take relevant courses, or join a writing or public speaking group. — Agencies
